"We are committed to protecting patient privacy," stated a representative from Call-On-Doc following the announcement of a $1.8 million settlement deal regarding alleged data-sharing violations.
The settlement addresses claims that the telehealth provider improperly shared patient data with third parties through tracking pixels on its website. Allegations suggest that Call-On-Doc collected information without consent, leading to accusations of systematic violations of California privacy laws.
Eligible individuals include those who created an account with Call-On-Doc while in California from November 7, 2023, until the date of the final judgment, as well as registered users who booked appointments for medical care in California from November 7, 2021, until the date of final judgment, regardless of whether the appointments were completed. Class members can claim up to $20 by submitting a claim via the online portal by August 29 or by mailing a completed claim form postmarked by the same date.
Although Call-On-Doc denies any wrongdoing, the company opted for the settlement to mitigate the potential costs and uncertainties associated with ongoing litigation. The deadline for opting out of the settlement is set for August 10, while a final approval hearing is scheduled for August 31.
This material is for informational purposes and should not be considered financial advice.
